Frequently Asked Questions About Our Canoe Apparel & Gear
What kind of quality can I expect from your t-shirts, hoodies, and sweatshirts?
We take quality seriously — because paddlers do too. Our apparel is printed on premium blanks known for their softness, durability, and vibrant color retention. We use direct-to-garment (DTG) printing technology that produces sharp, detailed designs that hold up wash after wash. Whether you're wearing your canoe tee on the river bank or your hoodie around a campfire, you can expect a product that feels as good as it looks.
How do your sizes run? Should I size up or down?
Our apparel is true to size for most builds, but we always recommend checking the size chart on each individual product page before ordering — because fit can vary slightly between t-shirts, hoodies, and sweatshirts. If you're between sizes or prefer a relaxed fit (great for layering on the water), sizing up is usually the way to go. Our size charts include chest, length, and sleeve measurements to help you nail the perfect fit.
How long will it take to receive my order?
Every order is custom-made just for you! Here's how it works: after you place your order, our production team prints and fulfills it within 2–3 business days. After that, your order ships and typically arrives within 3–5 business days. So from order to doorstep, you're generally looking at 5–8 business days total. Please note that during peak seasons like holidays, production and shipping may take a little longer — we recommend ordering early to be safe!
Is your gear a good gift for a canoe or kayak enthusiast? Will it arrive in time for the holidays?
Absolutely — our canoe-themed apparel and accessories make fantastic gifts for the paddler in your life! T-shirts, hoodies, mugs, and tote bags are all popular choices. For holiday gifting, we strongly recommend placing your order at least 10–14 days before you need it to account for production (2–3 business days) and shipping (3–5 business days), plus any potential carrier delays during peak periods. When in doubt, order early and paddle stress-free!
Can I customize a design with my name, a canoe club logo, or a personal message?
At this time, Paddle Life Co. does not offer individual product customization or custom logo uploads through our standard store. All of our products feature our own original canoe-inspired designs. If you have a special customization request or are interested in bulk orders for a paddling club or team, please reach out to us at [email protected] and we'll do our best to help you explore your options.
How should I wash and care for my Paddle Life Co. apparel?
To keep your canoe gear looking fresh for seasons to come, we recommend: machine wash cold with like colors, use a gentle cycle, avoid bleach and fabric softeners (they can break down print quality over time), tumble dry on low heat or hang to dry, and do not iron directly over the printed design. Following these simple care steps will help your favorite paddling tee or hoodie stay vibrant and soft for years of adventures ahead.
What is your return and refund policy?
Because every item is made to order just for you, we do not accept returns or exchanges for sizing issues or change of mind. However, if your item arrives damaged, misprinted, or defective in any way, we absolutely want to make it right! Please contact us at [email protected] within 30 days of delivery with a photo of the issue and your order number, and we'll arrange a replacement or refund. Your satisfaction on and off the water is our top priority.
What payment methods do you accept?
We accept payments via PayPal and Stripe for a secure and convenient checkout experience. All transactions are processed in USD. For a full list of payment options available to you, please refer to the checkout page where all enabled methods will be displayed.