Privacy Policy for Paddle Life Co.

Introduction

Your privacy matters to us as much as a clean river matters to a paddler. This Privacy Policy explains how Colorverse LLC, operating as Paddle Life Co. ("we," "us," or "our"), collects, uses, stores, and protects your personal information when you visit our website or make a purchase. By using our site, you consent to the practices described in this policy.

Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, and mailing address provided during checkout or when contacting support.
  • Order Information: Details about the products you purchase, including item type, size, and quantity.
  • Payment Information: Payment is processed securely through our third-party payment processors (PayPal and Stripe). We do not store your full payment card details on our servers.
  • Technical Data: IP address, browser type, device information, and browsing behavior on our site, collected via cookies and analytics tools.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your purchases, shipping, and support inquiries
  • Improve our website, products, and customer experience
  • Send promotional emails or newsletters (only if you have opted in)
  • Comply with legal obligations

Cookies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of our store.

Third-Party Sharing

We do not sell or rent your personal information to third parties. We may share your data with trusted service providers — such as our print fulfillment partners, shipping carriers, and payment processors — solely for the purpose of completing your order. These parties are contractually obligated to protect your data and use it only as directed by us.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. You may request deletion of your data at any time by contacting us.

Your Rights

Depending on your location and applicable law, you may have the right to access, correct, or delete the personal information we hold about you. To exercise any of these rights, please contact us at [email protected].

Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our store is not directed to children under the age of 13, and we do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us and we will take steps to remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact Colorverse LLC at:
[email protected]
Regus, Fl 7, 250 Park Avenue, New York, NY 10177, United States